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FAQs

Ordering

Will I need to pay customers or import duties?

In short:

UK orders: no.

US orders: no.

EU orders: Your parcel may be subject to import duties, customs duties or taxes when it reaches your destination country. These are not included in the cost of your purchase from our website and must be paid by the parcel recipient.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping & Returning

What's the shipping cost?

US Shipping

We ship via UPS / Fedex / DHL for all our international orders.

  • $7 shipping, free for orders over $100

UK Shipping

We ship via Royal Mail 48 Tracked. Orders will be dispatched the same day if placed before 2 pm.  Orders placed after 2 pm will be dispatched the following day excluding weekends.

We offer free shipping on all UK orders over £90. All other orders are charged at a flat fee of £2.

Rest of world

£15.95 all other countries (delivery in 1 – 3 days after dispatch)

What is the status of my order?

Please track your order through the tracking information provided by Royal Mail or UPS once your order is shipped. Contact us at hello@wearmyfreedom.com if you have any issues with this.

What's your returns policy?

You can process your return/exchange here - Returns Centre.

We offer returns within 14 days, so you won't be out of pocket if you don't love it.

UK Orders: You will receive a receive a free returns label through the returns centre.

US Orders: Please email us at hello@wearmyfreedom.com for a free returns label.

International Returns: If you are returning from anywhere else, please arrange your own returns postage. We will process your return as normal once we receive it. See our full policy here.

Please note gift cards and pants are non-returnable.

The bras

Why don't you do my size?

You'll notice that we weren't able to make all cup sizes in all back sizes and that our cup size will go up to a HH for now. This is due to the way our Freedom Bra cup mold is shaped, and at this stage, we weren't able to develop it across all cup and back sizes. We're still a small company! We wish we could cater for each and every one of your sizes but will continue to develop as we grow! Listening to our customers is extremely important to us and we'll always involve you along our journey. We only launched in June 2020, and are growing fast -- we hope to be able to expand further in the future.

28 Band: F-HH | 30 Band: E-HH | 32-36 Band: D-HH | 38 Band: D-H | 40 Band: D-GG

The following 54 sizes are currently available: 28F, 28FF, 28G, 28GG, 28H, 28HH, 30E, 30F, 30FF, 30G, 30GG, 30H, 30HH, 32DD, 32E, 32F, 32FF, 32G, 32GG, 32H, 32HH, 34D, 34DD, 34E, 34F, 34FF, 34G, 34GG, 34H, 34HH, 36D, 36DD, 36E, 36F, 36FF, 36G, 36GG, 36H, 36HH, 38D, 38DD, 38E, 38F, 38FF, 38G, 38GG, 38H, 40D, 40DD, 40E, 40F, 40FF, 40G, 40GG.

Are your bras padded?

The Freedom Bra is made with a thin molded foam cup so that it gives good coverage (no nipples poking through!). It isn't padded in the traditional 'push-up' sense. 

Does the Freedom Bra really work?

Yes, it really does (and if you don’t believe us, check out our reviews)!

We've been developing this bra with a variety of experts for over 2 years, using the latest technologies and materials to carefully design and craft each element to achieve our goal: A unique, non-wired bra that gives stunning shape and exceptional support, without compromising on style.

We truly believe that every woman should be comfortable in how they look, what they wear, and who they are. Wired bras just don't make women feel comfortable. We knew we had to develop an alternative.

This drives our mission, day in day out, which is why we invested thousands of hours of research, development, trials, testing, unwavering passion and steadfast perseverance in creating the Freedom Bra.

Don't believe us? Try it for yourself! We’re so confident that you’ll love it that we proudly offer a no quibble returns policy.