Changed your mind? No problem. You can request your return here at our Returns Hub. Or feel free to drop us an email at hello@wearmyfreedom.com.
We offer free UK returns within 14 days. If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we’ll offer a full refund and a free returns shipping label.
Please note gift cards and pants are non-returnable.
International Returns: If you are returning from anywhere else, please arrange your own returns postage. We will process your return as normal once we receive it.
Once we've received back your item, we will notify you by email confirming whether or not it meets the necessary conditions to qualify for a refund. If your return is approved, a refund will be applied to your credit card or original payment method. Refunds take up to 7 business days to arrive in your account, please wait the full 7 business days after receiving your refund notification email to get in touch.
We offer free UK exchanges within 14 days of purchase. You can request your exchange here at our Returns Hub. Or feel free to drop us an email at hello@wearmyfreedom.com. Once we've received your return, we will send you your requested exchange. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
International exchanges: If you are outside the UK and would like to exchange, please return your items for a refund and re-order your requested items on our site. Postage will be required on your return items.
We are extremely proud to be collaborating with the team at Brarista, combining reserch and innvation to change the way women understand bra-fitting. Brarista is on a mission to build an at-home virtual bra-fitter that empowers women to find their true bra size and make smarter purchasing decisions.
Help mould (pun intended!) bra-fitting of the future and contribute to this incredible cause by signing up with the button below to test and feedback on their product prototype.
Brarista's AI bra-fitter is two times more accurate than a tape measure and can fit you quickly and easily from the comfort of your own home!
Testing only takes 10 minutes, will revolutionise your bra fitting knowledge and give you personalised Freedom Bra sizing recommendations.
"I really enjoyed my appointment this morning - I was a bit sceptical that a virtual bra fitting could happen in 20 minutes but I was put at ease, felt comfortable talking about different options and had lots of great advice. I feel better placed to now start buying some well fitting and comfortable underwear - thank you"- Sue, Warwickshire
- The Brarista team are highly experienced and professional
- Your virtual fitting will last up to 25 mins
- You will not be required to remove your bra at any point
- Fitting is £9, with £5.50 redeemable against any Freedom Bra purchase
If you have a Freedom Bra you’ve already bought and aren’t sure if it fits right, we're here to help you understand your fit!
- The Brarista team are highly experienced and professional
- Your virtual fitting will last up to 15 mins
- You will not be required to remove your bra at any point
